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Provide an extensive answer, but offer further information and assistance if applicable. Proactive customer service is always a good thing. Do you like it? Resolving the problem is great, but communicating it to the customer is even better. You can turn a negative experience into a positive one. When you email a client to communicate that you close their case because it has finished successfully, be sure to underline the positive outcome. Don’t be afraid to assure the client that they can count on you when they need your assistance in the future. Do you like it? When a customer doesn’t reply to your email, it may mean they changed their mind or weren’t satisfied with your message. It’s always good to follow up, but don’t do it after a day of silence. Wait for a few days before you reach out to them. You can also offer your assistance regardless of whether a customer will buy from you or not.
In preparing any country program or strategy, financing any project, or by making any designation of, or reference to, a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area. Safeguard Documents See also: Safeguards Safeguard documents provided at the time of project/facility approval may also be found in the list of linked documents provided with the Report and Recommendation of the President. The Access to Information Policy (AIP) establishes the disclosure requirements for documents and information ADB produces or requires to be produced in its operations to facilitate stakeholder participation in ADB's decision-making. For more information, refer to the Safeguard Policy Statement, Operations Manual F1, and Operations Manual L3. Requests for information may also be directed to the InfoUnit. ADB extended assistance to Lao PDR to implement the Greater Mekong Subregion Flood and Drought Risk Management and Mitigation Project, which provided training and preparation on crop production and farm productivity in both dry and wet seasons. Learn about the impacts of the ADB-financed project on upgrading water management infrastructure and improving agriculture productivity to reduce economic losses resulting from floods and droughts in Lao People's Democratic Republic. ADB is working with the Lao PDR government to help farmers manage the impacts of fluctuating water levels in the Mekong River and improve agricultural productivity. The Asian Development Bank (ADB) is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty. It assists its members and partners by providing loans, technical assistance, grants, and equity investments to promote social and economic development.
In this scenario, they might instead flag your sender address as junk to keep future messages out of their inbox. It can take less than 0.2% of your email recipients to flag your messages as spam in a 30 day period before email service providers take action. This can potentially result in future messages going straight to the junk folder without being flagged by your recipient or being blocked by the email provider before delivery. Detecting disengaged accounts and moving them to a cold mailing list prevents the negative impact these subscribers can have on your reputation and engagement metrics. On average, almost a quarter of a business’s subscribers will disengage each year. Tracking the results of monitoring your email lists helps you identify the point where a subscriber stopped engaging with your emails. If you have permission to text a subscriber, you can also send texts automatically with an SMS API to re-engage and point your subscriber back to email, for example, texting to let them know about a newsletter, offer or feedback survey you sent them. You can use this information not just to adjust your future emails for better engagement rates but also to help re-engage inactive subscribers. By moving these subscribers to a re-engagement campaign mailing list as soon as your email list monitoring picks up their disengagement, you can make a final targeted attempt to engage them with your content again. Doing this immediately instead of after a long period of inactivity is less suspicious to email service providers and more likely to get a response from subscribers. Email list monitoring stops your business from wasting money on messaging inactive and invalid email addresses. It also protects your email sender reputation by ensuring your business stops sending emails to uninterested recipients, bots, and other invalid accounts that could flag your messages as spam.
If possible, contact the company or organization directly through a known and trusted channel before responding to any emails asking for personal information. You can also file a complaint with the Federal Trade Commission or other federal agencies. Finally, pay attention to the tone and content of the email. Is it unusually urgent? Are there misspelled words? Is there an offer that seems too good to be true? If it seems "phishy", it probably is. According to the most recent phishing statistics, Read the Full Write-up most-phished brands are Google, PayPal, Apple, Yahoo! These brands are often spoofed in phishing emails because they are so common. A fake Google Docs phishing scam is when criminals impersonate a person or company you may know/trust, send you an email, and ask you to open a document in Google Docs. When you do, they are able to collect your information or change something without your knowledge. Another example of an increasing phishing problem is fake Apple iCloud status emails. Whenever you get an email from any company asking for personal information, make sure to contact them personally before responding. Below are more than 50 real-world phishing email examples. Feel free to click through them and try to identify the red flags in them.
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